Knowledgebase: Billing
How do I renew my hosting account?
Posted by Brian F. on 09 February 2015 09:10 AM

All hosting plans are automatically renewed unless a cancellation request is submitted through your client area. Our billing system will generate your renewal invoice 7 days prior to the due date and send you a notification email. If you'd like to renew more than 7 days in advance, please contact our billing department and we can manually generate your renewal invoice.

You'll also have a 7 day grace period after the invoice due date before your account is suspended. If you need more time just let us know and we can provide an additional extension.

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