Knowledgebase: Web Hosting > E-Mail
How do I use webmail?
Posted by Brian F., Last modified by Brian F. on 29 September 2010 10:49 AM
When using webmail, we highly recommend using Roundcube. Both Horde and Squirrelmail aren't as well support and are buggy on newer systems compared to Roundcube. This article will be focused around Roundcube but the same general rules apply to the other two clients.

Logging In
  1. Login to webmail by navigating to

  2. You'll be greeted with a password prompt, in here you put the username (email address) and password. These were configured in cPanel when you first setup the account. (Picture)

  3. Once you login, you'll end up at a page with three options: Horde, Squirrelmail, and Roundcube. Select Roundcube. (Picture)

Sending Mail
  1. Once you've logged in, you will be directed to your inbox. On the top of this page there is an icon with a pencil, use that to create a new message. (Picture)

  2. You can now compose the email, and fill out all the information needed (recipient, CC, BCC). (Picture)

  3. Should you need to add an attachment, select the 'Attachments' option to the left. (Picture)

  4. Once completed, select 'Send Now' at the bottom. The message will now be in your 'Sent' folder if it worked without errors.

Adding Contacts
  1. To add contacts, select the 'Address Book' feature on the top right of the interface. (Picture)

  2. To add a single contact, select the green + icon. (Picture)

  3. You will now see an interface in which you can input the contact information. When finished hit 'save'. (Picture)

  4. To import your contacts, select the button with a green up arrow. (Picture)

  5. You will now see an interface which allows you to find a file on your local computer to import the contacts. (Picture)

Configuring Settings
  1. To modify the behavior of your email client, select 'Settings' on the top right of the page. (Picture)

  2. There are three navigation options: Preferences, Folders, and Identities. (Picture)

  3. Preferences controls the user settings along with message options. Folders allows you to create additional folders on top of the defaults. Identities allows you to configure additional email users, which you can select when composing a message.

This is meant to serve as a general quick start / how-to guide. Full documentation for Roundcube can be found here:
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