How do I cancel my service(s)?
Posted by Tony B., Last modified by Tony B. on 28 September 2019 03:34 PM
We hate to see people leave, however we understand your hosting needs may change over time. To cancel your service you must do the following:
- Login to your client area ( https://my.hawkhost.com/clientarea.php )
- Click 'Services' from the menu navigation, and from the dropdown select 'My Services'
- Locate the service(s) you wish to cancel
- Click the service you wish to cancel from your services list
- From the left side 'Actions' menu, click 'Request Cancellation'
- Please fill in the form with why you're cancelling, any problems you had, or any suggestions for improvement. This information helps us in the future!
- The selected service will be canceled within 24-48 hours. You will not be charged if your invoice due date lands within that time.