Knowledgebase: Virtual Private Servers
How do I create a PTR / rDNS record for my cloud compute IP address?
Posted by Brian F. on 19 February 2022 03:06 PM

Cloud compute customers are able to request a custom PTR / rDNS record be used on the IP address assigned to their cloud compute service. Unfortunately clients are unable to set these records themselves so you would need to request our team create the record for you. You can place this request by emailing [email protected] or by opening a ticket through https://my.hawkhost.com/submitticket.php -- in your request please include your cloud compute IP address and the PTR / rDNS entry (hostname or domain name) you'd like added.

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