Knowledgebase: Web Hosting
How do I create FTP accounts through cPanel?
Posted by Brian F. on 12 January 2022 02:32 PM

All cloud web hosting, semi-dedicated, and reseller hosting plans allow you to create an unlimited number of FTP accounts for your service. FTP is a protocol used to transfer files between your hosting account and your local system.

FTP accounts can be created using theĀ FTP Accounts interface in cPanel. Instructions below:

  1. Login to your accounts cPanel at or

  2. Once you have logged into cPanel use the search to locate theĀ FTP Accounts interface:

  3. From the FTP Accounts interface in cPanel use the provided fields to create your new FTP user:

    Log In: This will be your FTP username
    Domain: Select the domain this user should be tied to from the provided dropdown
    Password: This will be the password used to authenticate with your FTP user. The password should be unique with at least 12 alpha-numeric characters
    Directory: This is the default directory under your web hosting account the FTP user will connect to where files will be uploaded
    Quota: The maximum size of total files allowed to be uploaded and stored by this FTP user in their default Directory

  4. When all the required fields are filled out click the "Create FTP Account" button to add the new user:

  5. If the account is created successfully your new FTP account will appear under the FTP Accounts section:

Related Articles:

How do I connect to my account using FTP?
How do I connect to my account using SFTP?

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