Knowledgebase:
How do I upgrade my cloud compute bandwidth?
Posted by Brian F. on 12 May 2020 02:27 PM

Cloud compute services can complete bandwidth only upgrades directly through the client area. We offer upgrades in blocks of 1TB and 5TB priced at $10.00/mo per additional 1TB. To upgrade your cloud compute bandwidth:

  1. Login to your client area at https://my.hawkhost.com/clientarea.php

  2. Click 'Services' from the menu navigation, and from the dropdown select 'View Available Addons'


  3. The Product Addons interface will show the 1TB and 5TB additional bandwidth packages. Select the compute you wish to upgrade from the dropdown and then click "Order Now"



  4. You will be redirected to the cart to complete the upgrade and payment. Once the order is submitted the bandwidth will be upgraded within 10 minutes.

Please note: If your compute is suspended you will be unable to complete this upgrade. You will need to open a ticket with our billing department to complete a bandwidth upgrade on a suspended compute.

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