Knowledgebase: Billing
How do I upgrade my cloud compute?
Posted by Brian F. on 25 May 2020 02:38 PM

Cloud compute upgrades cannot be reverted or downgraded. Once your cloud compute upgrade is completed you will be unable to revert back to a lower tier plan.

  1. Login to your client area (https://my.hawkhost.com/clientarea.php)

  2. Click "Services"from the menu navigation, and from the dropdown select "My Services":



  3. Locate the cloud compute you wish to upgrade/downgrade. Click on the service:



  4. After you click on the service you will be taken to the "Manage Product" page. Click the green "Upgrade" button to complete the process:

If you encounter any issues or errors while upgrading please contact our billing department through the helpdesk for further assistance.
 
Cloud compute upgrades cannot be reverted or downgraded. Once your compute upgrade is completed you will be unable to revert back to a lower tier plan.
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