Knowledgebase: Client Area
What is my support PIN, and where do I locate it?
Posted by Brian F., Last modified by Brian F. on 19 June 2020 04:33 PM

In order to receive support from our team, you'll be required to provide them with your unique support PIN to verify your identity. We've already generated a PIN for you and it can be located in your client area -- If you're having an issue locating your PIN, please follow these steps:

  1. Login to your client area at

  2. Click "Support" from the menu navigation, and from the dropdown select "Support PIN":

  3. Your 9 digit support PIN will be shown on the following page.

  4. Copy and paste the provided 9 digit support PIN to your support representative for verification.

(22 vote(s))
Not helpful

Comments (0)
Post a new comment
Full Name:
CAPTCHA Verification 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).