Knowledgebase: Client Area
What is my support PIN, and where do I locate it?
Posted by Brian F., Last modified by Brian F. on 19 June 2020 04:33 PM

In order to receive support from our team, you'll be required to provide them with your unique support PIN to verify your identity. We've already generated a PIN for you and it can be located in your client area -- If you're having an issue locating your PIN, please follow these steps:

  1. Login to your client area at https://my.hawkhost.com/clientarea.php

  2. Click "Support" from the menu navigation, and from the dropdown select "Support PIN":




  3. Your 9 digit support PIN will be shown on the following page.

  4. Copy and paste the provided 9 digit support PIN to your support representative for verification.


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