Knowledgebase: Pre-Sales Questions
What is your backup policy?
Posted by Cody R., Last modified by Brian F. on 13 April 2020 02:28 PM

We currently utilize Acronis backup software with a 7 day rolling snapshot of everything on your account. This includes individual files, e-mails, and databases. You can restore a single file / database, or full account by simply logging into your cPanel account and selecting the "Acronis" option. You can also request restore assistance from our team through a support ticket.

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