Knowledgebase : Virtual Private Servers
   
KernelCare allows you to patch your cloud computes kernel on the fly without requiring a reboot, eliminating downtime and keeping your compute even more secure. This service is only available for cloud compute plans. To add KernelCare patching to your com...
THIS SPECIFIC KB ARTICLE AND ADDON IS ONLY AVAILABLE FOR CLOUD COMPUTE PLANS. ALL SHARED, CLOUD WEB HOSTING, RESELLER, AND SEMI-DEDICATED PLANS INCLUDE SOFTACULOUS AT NO EXTRA FEE.  Softaculous provides you one-click installations for over 430 unique scr...
Changing the hostname of your VPS is a very simple process and only takes a few minutes to complete. In order to do this, follow these instructions: * Login to your client area at https://my.hawkhost.com/clientarea.php [https://my.hawkhost.com/clientar...
TO CHANGE THE ROOT PASSWORD ON YOUR CLOUD COMPUTE VIA SSH: * Login to your cloud compute via SSH as the root user (KB: How to login to cloud compute via SSH [https://support.hawkhost.com/index.php?/Knowledgebase/Article/View/34/9/how-do-i-login-to-my-v...
To disable APC cache via .htaccess, you'll need to complete the following steps: Connect to your account through FTP or cPanels file manager Navigate to your domains public_html/ directory Locate your .htaccess file and open it in a text editor...
Installing KernelCare requires you to have an active license first. If you need to add KernelCare to your cloud compute please refer to the following KB article: Adding KernelCare to cloud compute [https://support.hawkhost.com/Knowledgebase/Article/View/h...
All cloud compute plans include full root access via SSH. To connect to your compute using SSH: 1) Download an SSH client. We recommend PuTTY for an easy and free option, but any SSH client/terminal will work. (PUTTY DOWNLOAD [https://www.putty.org/]) ...
REBUILDING / REINSTALLING YOUR COMPUTE WILL COMPLETELY FORMAT THE EXISTING COMPUTE AND REMOVE ALL FILES. THIS PROCESS CANNOT BE REVERTED. MAKE SURE YOU HAVE A BACKUP COPY OF ANYTHING YOU NEED SAVED FROM YOUR COMPUTE BEFORE PROCEEDING WITH A REBUILD. To r...
Cloud compute services can complete bandwidth only upgrades directly through the client area. We offer upgrades in blocks of 1TB and 5TB priced at $10.00/mo per additional 1TB. To upgrade your cloud compute bandwidth: * Login to your client area at htt...
EasyApache is a utility built into cPanel/WHM to help recompile your PHP/Apache configuration. It is most often used to compile in new extensions/modules, upgrade versions, or modify your server configuration files. While EasyApache can be accessed throug...
THIS ARTICLE ASSUMES YOUR CLOUD COMPUTE ALREADY HAS AN EXISTING CPANEL/WHM LICENSE WITH THE CPANEL/WHM SOFTWARE INSTALLED. Once you have purchased Softaculous [https://support.hawkhost.com/Knowledgebase/Article/View/how-do-i-add-softaculous-to-my-cloud-c...
THIS ARTICLE ASSUMES YOUR CLOUD COMPUTE ALREADY HAS AN EXISTING DIRECTADMIN LICENSE WITH THE DIRECTADMIN SOFTWARE INSTALLED. Once you have purchased Softaculous [https://support.hawkhost.com/Knowledgebase/Article/View/how-do-i-add-softaculous-to-my-cloud...
You can download PuTTy here: http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html
If you receive error(s) similar to these you will likely need to re-create /dev/urandom as it's a known OpenVZ kernel bug: [root@vps ~]# yum updateLoaded plugins: fastestmirrorerror: no dbpath has been seterror: cannot open Packages database in /%{_dbpa...
We currently support the follow distributions for VPS servers: * CentOS 6.X / 7.X * Fedora * Debian * Gentoo * Open SuSe * Ubuntu (LTS) If you're interested in an alternative distribution please contact support [https://www.hawkhost.com/supp...
We currently utilize OpenVZ [http://www.openvz.org] with our own custom in house VPS panel as our front-end customer panel.