Knowledgebase: Billing
How do I cancel my service(s)?
Posted by Tony B., Last modified by Brian F. on 02 November 2015 10:02 PM

We hate to see people leave, however we understand your hosting needs may change over time. To cancel your service you must do the following:

    1. Login to your client area ( https://my.hawkhost.com/clientarea.php )

    2. Click 'Services' from the menu navigation, and from the dropdown select 'My Services'

    3. Locate the service(s) you wish to cancel

    4. Click the service you wish to cancel from your services list

    5. From the left side 'Actions' menu, click 'Request Cancellation'

    6. Please fill in the form with why you're cancelling, any problems you had, or any suggestions for improvement. This information helps us in the future!

    7. The selected service will be canceled within 24-48 hours. You will not be charged if your invoice due date lands within that time.
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