Knowledgebase: Client Area
What is my support PIN, and where do I locate it?
Posted by Brian F., Last modified by Brian F. on 10 April 2015 04:28 PM

In order to receive support from our live chat team, you'll be required to provide them with your unique support PIN to verify your identity. We've already generated a PIN for you and it can be located in your client area at https://my.hawkhost.com -- If you're having an issue locating your PIN, please follow these steps:

  1. Login to your client area ( https://my.hawkhost.com/clientarea.php )

  2. Click 'Support' from the menu navigation, and from the dropdown select 'Support PIN'

  3. Your 9 digit support PIN will be shown on the following page

  4. Copy and paste the provided PIN to your live chat representative for verification.

As always, our helpdesk team can be contacted 24/7 at https://support.hawkhost.com for any issues you may be having.



Attachments 
 
(4 vote(s))
Helpful
Not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).