Knowledgebase: Billing
How do I renew my hosting account?
Posted by Brian F. on 09 February 2015 09:10 AM

All hosting plans are automatically renewed unless a cancellation request is submitted through your client area. Our billing system will generate your renewal invoice 7 days prior to the due date and send you a notification email. If you'd like to renew more than 7 days in advance, please contact our billing department and we can manually generate your renewal invoice.

You'll also have a 7 day grace period after the invoice due date before your account is suspended. If you need more time just let us know and we can provide an additional extension.

(3 vote(s))
Helpful
Not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).