Knowledgebase: Client Area
Can I add more RAM/memory to my hosting account?
Posted by Brian F., Last modified by Brian F. on 02 November 2015 10:06 PM

RAM/memory upgrades are available on all hosting services with us. Any customer with a reseller or VPS package will need to contact our sales team for memory upgrades. Shared and semi-dedicated hosting customers can add memory directly through their client area:

  1. Login to your client area ( https://my.hawkhost.com/clientarea.php)

  2. Click 'Services' from the menu navigation, and from the dropdown select 'My Services'

  3. Locate the service(s) you wish to add RAM/memory to

  4. Click the service you wish to upgrade

  5. On the following page, locate the 'Overview' menu on the left side and select 'Addons'

  6. You will see a message that says "Addons are available for your product/service. Click here to view & order »" -- follow the steps provided.

Any questions or issues can be handled by our sales team through our helpdesk.

 

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