Knowledgebase: Client Area
How do I upgrade / downgrade my service?
Posted by Cody R., Last modified by Brian F. on 02 November 2015 10:07 PM

You can upgrade anytime by logging into our client area at https://my.hawkhost.com and following these instructions:

  1. Login to your client area (https://my.hawkhost.com/clientarea.php)

  2. Click 'Services' from the menu navigation, and from the dropdown select 'My Services'

  3. Locate the service(s) you wish to upgrade/downgrade

  4. Click the service you wish to upgrade

  5. Locate the 'Actions' menu on the left side navigation and select 'Upgrade/Downgrade'
If you need further help submit a ticket to our billing department.
 
Please note: If your renewal invoice is already generated and you wish to upgrade / downgrade, contact our billing department before paying your invoice.
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