Hawk Host is a privately held Canadian company. We have no official
affiliation with EIG or any of their hosting brands.
We fully support Zend Framework on all of our shared, cloud web
hosting, semi-dedicated, and reseller hosting plans. While we do not
have a system wide install available for use, all users are able to
upload the framework themselves and run it from within...
In the event you need to localize your time via PHP for your
applications/scripts/website, you can make the change easily via your
.htaccess file. Please note the servers timezone cannot be changed
however. For purposes of this article we'll be using c...
Our cloud compute packages include two options for web based control
panels to aid in server management. The two panels currently available
are DirectAdmin and cPanel/WHM. When your compute is first deployed
your chosen control panel will come pre-install...
To enable or disable ID/whois protection on any of your domains, you
would need to contact our billing department for assistance. This can
be done by submitting a ticket at https://support.hawkhost.com
[https://support.hawkhost.com]
In the ticket, pleas...
All shared, cloud web hosting, semi-dedicated, and reseller plans
include SSH access. To connect to your account using SSH:
1) Download an SSH client. We recommend PuTTY for an easy and free
option, but any SSH client/terminal will work. (PUTTY DOWNLOAD
...
If your credit/debit card are not accepted by our billing system
directly you can use Paypal to process the payment. You do not need to
have a Paypal account to take advantage of this and there are no
additional fees for paying through Paypal. Please foll...
Cloud compute services can complete bandwidth only upgrades directly
through the client area. We offer upgrades in blocks of 1TB and 5TB
priced at $10.00/mo per additional 1TB. To upgrade your cloud compute
bandwidth:
* Login to your client area at
htt...
If you've visited our shopping cart to place an order but did not
complete the signup you may have received an email from us titled
"Problems Checking Out at Hawk Host?". The purpose of this email is to
make sure you did not have any issues completing the...
The "Optimize Website" feature that is commonly available on other
cPanel based hosts is not available through our services as our
webserver (Litespeed) automatically compresses/gzips content when
possible. As a result it is not necessary to specifically ...
Despite the wording implying connections to your site, the idea behind
the concurrent connections is actually the amount of active processes
on your account. These processes can be cronjobs, PHP processes, Perl
processes, etc. A single user should rarely ...
Please see below for a breakdown of each departments official hours.
Please note any department that is not staffed 24/7 has availability
outside official hours, but that is subject to change:
HELPDESK (HTTPS://SUPPORT.HAWKHOST.COM) AND EMAIL AVAILABILI...
Our shared, reseller, and semi-dedicated hosting plans use an
operating system called CloudLinux. CloudLinux utilizes a SWAP
partition on the system for memory(RAM) management. When a portion of
memory (RAM) has been idle for an extended period of time it...
